Never get mad at someone with anxiety for apologizing a lot. It’s a coping mechanism and yelling only makes it worse. They don’t need tough love or anything like that. Reassurance that they are fine is the most important thing
I agree 100% with the ‘no yelling’ policy. In addition to this, there is another perspective to add: Hearing constant apologies can raise anxiety as well.
Hearing someone saying ‘sorry’ all the time can make you feel like you are the bad guy. The person who is somehow hurting the person you care deeply for and eliciting apologies. It is anxiety-inducing and takes up a lot of energy to constantly keep reassuring someone that you aren’t angry, hurt, offended, it’s fine, you weren’t even thinking about that at all, they’re fine etc. It’s a fabricated assumption on the apologizer’s part that’s been imposed onto you - and that in and of itself is difficult to manage if you are trying to support them.
What a lot of people with anxiety don’t realize is that they aren’t the only ones with anxiety. Other people have anxiety as well - and yes, most people refuse to acknowledge or understand it within themselves (they fear personal weakness), and so they get angry.
But imagine you have anxiety and your friend is constantly apologizing to you because she also has (a different type of) anxiety and that makes your anxiety levels rise because no matter how much you say ‘it’s okay, you’re fine’, your words don’t seem to matter and the apologies keep happening. So you start to think ‘omg why is she always apologizing to me? Am I mistreating her? Am I being awful?? I’m horrible to the person I love, and making her apologize to me I am terrible!!!’ and so you get hella anxious and freeze up and get defensive, and then she can feel that and she starts to apologize even MORE and…it’s a vicious downward spiral.
Empathy goes both ways, as does communication.